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Evaluation Fees All analyzers < 10 years old sent in for repair/calibration will have an evaluation fee of $150.00/hr. per analyzer. All analyzers > 10 years old sent in for repair/calibration will have an evaluation fee of $150.00/hr per analyzer, minimum 3 hrs ($450.00). All analyzers that have major water damage and are sent in for repair will have an evaluation fee of $150.00/hr per analyzer, minimum 3 hrs ($450.00). All M700 and M700E calibrators sent in for repair or calibration will have an evaluation fee of $600.00. Due to the time and labor involved, for analyzers older than 10 years or having major water damage, please provide a purchase order for the evaluation fee with the analyzer. If you elect to have the analyzer repaired, or if you replace the analyzer by purchasing a new or refurbished unit, the evaluation fee will be applied to the price of the repair or the new unit. If you elect to decline repair, the evaluation fee will be due. Note: Customers leaving any items over 90 days without prior arrangement for their return will be notified via certified letter of the intent to dispose of the items. If after 30 days of notification arrangements have not been made in writing, the disposition will be at Teledyne API’s discretion. Instrument Repairs/ Calibration As of April 1, 2010, minimum charge for repair/calibration of all subassemblies/module is $300.00 per subassemble/module (if no major parts are needed). Minimum charge for repair/calibration of all analyzers is $600.00 per analyzer (if no major parts are needed).Ozone analyzers needing an "as found" and a calibration certificate is
$750.00 per analyzer (if no major parts are needed). Minimum charge for repair/calibration of a Model 700 or 700E calibrator with the ozone option and or photometer option is $1,500.00 (if no major parts are needed). Minimum charge for repair/calibration of a Model 700 or 700E calibrator with the
photometer option and 3 mass flow controllers is $1,800.00 (if no major parts are
needed). How to return a TAPI instrument When you are shipping instruments back to our headquarters please remember: You must ship the equipment in an TAPI approved container and pack as follows:
Please return the items only via UPS or FEDEX. Do not return via Freight Forwarding Companies! The documentation included with the shipment must contain:
The following statement must be written on all invoices for goods returning to Teledyne API. I, (Company’s name), declare that to the best of my knowledge and belief the articles herein specified are U.S. Goods and were exported from the United States, and that they are returned without having been advanced in value or improved in condition by any process of manufacture or other means. Teledyne API 9480 Carroll Park Drive San Diego, California 92121-5201 Damage caused by improper shipping is not covered under warranty. To obtain an RMA number, please call the Technical Service Department at 1-800-324-5190, then return to this page to fill in the RMA Form. Also contact our Technical Service Department if you need shipping screws or a proper shipping container. I have read and accept the above terms and understand that repairs are subject to Teledyne API's Terms and Conditions of Sale. |
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e-mail us: api-sales@teledyne.com Copyright © 2011 Teledyne Technologies Incorporated. All rights reserved. Teledyne API • 9480 Carroll Park Drive • San Diego, California 92121-5201 • USA |
Gas Instruments
