| Company: | |
| Contact name: | |
| Telephone: | |
| Fax: | |
| Email: | |
| Report: |
System crash / freeze Application crash / freeze
Error message Bug suggestion Feature request
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| Problem frequency: |
Repeatable / consistent Random
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| APIcom Version: |
(select HELP - ABOUT from the menu) |
Detailed description of the problem and steps to reproduce it:
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| Operating System |
We do not support 16-bit Windows (3.x), Apple or any type of UNIX platforms.
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Installed service pack and build number of operating system:
(From the START menu, select RUN, type in WINVER and click OK to get the OS release, build number and service pack.)
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| Internet Explorer version: | 3.x 4.x
5.0 5.56.0 or later
Other |
Type of system processor and speed:
(e.g. Intel-AMD-Cyrix, Athlon, Duron, Celeron, Pentium I, II, III, IV, xxxx MHz)
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Type of connection to the instrument
(Check all that apply to the problem):
direct cable / COM1
direct cable / COM2
direct cable / other COM
modem
ethernet
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| Baud rate of your COM port: |
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| Data bits of COM port: |
8
7
6
5
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| Parity setting of COM port: |
NONE
EVEN
ODD
MARK
SPACE
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| Stop Bits setting of COM port: |
1
1.5
2
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| Flow control setting of COM port: |
None
Hardware
Xon/Xoff
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Other programs running when problem occurs:
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Suspected cause for the problem (if any):
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Suggested fixes for the problem (if any):
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Additional comments (if any):
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