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Problem Report Forms

Model 100EH - Warranty Repair Questionnaire

A PDF version of this form is available here.

Company: *
Contact name: *
Telephone: *
Email: *
Serial #:
Software Version:
Describe the Failure Symptoms:
List All Warning Messages:
(Note:Depending on options installed, not all test parameters shown below will be available in your instrument.)
Test values:
ParameterObserved valueUnitsNominal Range
1-5000 PPM Standard
< . 1 PPM with Zero Air
Vacuum"Hg4-10 "Hg
Sample PressIn-Hg-A24-29
Sample FlowCC/MIN700± 10%
PMT SignalMV0 ± 100 with Zero Air
Normalized PMT SignalMV0 ± 100 with Zero Air
UV LampMV1000 to 4800
Lamp Ratio%35 to 120%
STR. LGTPPM-50 to + 100
Dark PMTMV <200
Dark LampMV-30 to 50
Slope 1.0 ± 0.3
OffsetMV< 200
HVPSV400 -750°
RCELL Temp°C50 ± 1
Box Temp°CAmbient + (3-7)
PMT Temp°C7°C ± 2°
Time of DayHH:MM:SS 
ETESTmV2000 mV ± 1000 
OTESTmV2000 mV ± 20
Has the analyzer been check for leaks?
Yes  No
For proper flows?
Yes  No
If possible, please include a portion of the strip chart pertaining to the problem. Circle pertinent data.
Enter code to confirm submission
Validation Enter Confirmation Code:    *

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